Terms of Service

Created 14th January 2024. Last Update 14th January 2024.

Welcome to Deepervault, accessible at https://deepervault.com. At Deepervault, we are dedicated to delivering a life storage platform to share your legacy with friends, family and other individuals that you specify.

We achieve this by offering an intuitive, unified platform that ensures your data remains safe, accessible, and synchronized. By using our services, software, app and website (collectively referred to as the “The Platform”), you are agreeing to be bound by the following terms and conditions (“Terms”).

Our Privacy Policy describes how we handle your information, and our Acceptable Use Policy sets out your responsibilities when utilizing our platform.

Your Data & Permissions

When utilizing our Services, you provide us with various types of data (collectively referred to as “Your Data”). This data is your property. These Terms only grant us limited rights to Your Data, necessary to offer our Services.

You must register an account to access the Services. We may also create an account for you to interact with the Services. In order to provide our Services to you we may transfer Your Data across different parts of the platform when you use the same account.

We require your permission to host, back up, and share Your Data upon your request. Our Services offer features like commenting, sharing, image thumbnails, document previews, optical character recognition (OCR), and more. By using our Services, you grant us permission to perform these actions, extending this permission to our affiliates and trusted third parties.

Your Responsibilities

You must comply with our Acceptable Use Policy. Respect the intellectual property rights of others when using our Services. We may review your conduct for compliance, but we are not responsible for user-generated content.

Protect your account credentials and keep your account information updated. Your use of our Services must comply with applicable laws, including export control laws and regulations. The minimum age for using our Services is 13 in the United States and 16 elsewhere, subject to local laws.

Software Use

Our Services may require downloading client software (“Software”), which may update automatically. Provided you comply with these Terms, we grant you a limited, nonexclusive, nontransferable, revocable license to use the Software to access the Services.

Beta Services

We may offer products and features in testing phases (“Beta Services”). These are less stable than our regular services and are provided for feedback purposes. Using Beta Services indicates your agreement to confidentiality and to providing feedback.

Electronic Signatures and Fax Services

Our Services may include electronic signature functionality and fax services. It’s your responsibility to ensure these functionalities are appropriate for your needs.

Third-Party Features

The Services may link to third-party features or integrations, which are not operated by Deepervault. Your use of these features is your responsibility.

Copyright and Intellectual Property

Deepervault respects intellectual property rights. We respond to valid copyright infringement notices. Our Services, including trademarks and logos, are protected by copyright and trademark laws.

Paid Accounts

Billing for Paid Accounts is automatic, and you are responsible for all applicable taxes. Cancellation policies and changes to fees are subject to specific terms outlined in these Terms.

Dispute Resolution

Any disputes should first be attempted to be resolved informally. If unresolved, disputes will be subject to arbitration or legal proceedings in specified jurisdictions, with certain exceptions and conditions.

Service Limitations and Liability

Our Services are provided “AS IS,” and we disclaim certain warranties to the extent permitted by law. Our liability is limited under specific conditions, as detailed in these Terms.

Supplemental Terms for Specific Products

Certain Deepervault Products may be governed by additional terms. When you use these specific Products, you will have the opportunity to agree to supplemental terms, which then become part of our agreement with you.

For example, if you engage in commercial activities through our Products (like purchasing ads, selling goods, developing applications, managing a business group or page, or using our analytical services), you will need to agree to our Commercial Terms. Usage of content involving music must comply with our Music Guidelines.

Additionally, if you have a subscription that includes no ads, our No Ads Terms will apply. In cases where supplemental terms conflict with these primary Terms, the supplemental ones will take precedence to the extent of the conflict.

Enforceability and Amendments

If any part of these Terms is deemed unenforceable, we will modify it to the minimum extent necessary for enforceability. If it cannot be made enforceable, it will be excluded, with the remainder of the Terms remaining effective.

Our failure to enforce any of these Terms does not constitute a waiver. Amendments or waivers to these Terms must be in written form and signed by Deepervault.

Transfer of Rights

You cannot transfer any of your rights or obligations under these Terms to another party without Deepervault’s consent.

Legacy Contact and Account Memorialization

You may designate a legacy contact to manage your account in the event of memorialization. Access to your account information, in this case, will be limited to your legacy contact or a person identified in a legally valid document (like a will), which explicitly allows disclosure of your content upon your death or incapacity.

Third-Party Beneficiary Rights

These Terms do not grant rights to any third-party beneficiaries. All of our rights and obligations under these Terms can be assigned by Deepervault in the event of a merger, acquisition, sale of assets, by law, or otherwise.

Username Changes

In certain circumstances, such as a dispute over a username that is not clearly related to your everyday name, we may need to change your account username.

Feedback and Suggestions

We value and welcome your feedback and suggestions about our Products and Services. However, by providing feedback, you agree that we may use your suggestions without restriction, obligation for compensation, or the need to maintain confidentiality.

Changes in Ownership

Should the ownership or control of all or part of our Products or their assets change, your information may be transferred to the new owner.

Governing Law and Entire Agreement

These Terms are governed by UK law, except where local consumer laws apply. These Terms constitute the entire agreement between you and Deepervault.

Changes to Terms

We may revise these Terms to reflect changes in the law or our Services. Continued use of the Services after changes indicates your acceptance of the new Terms.

This document constitutes the entire agreement between you and Deepervault. It supersedes any previous agreements regarding your use of our Products and Services.

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